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Data processing agreement

This Data Processing Agreement (hereinafter “DPA”) forms part of the Terms and Conditions or other written or electronic contract between SSC International Ltd and Client (hereinafter “Agreement”), which reflects the parties’ agreement regarding the processing of personal data.

In the execution of the Agreement, SSC International Ltd is processing personal data in the name and on behalf of Client, and according to Client’s requirements provided by this DPA. Under this DPA, Client acts as the controller, determining the purposes and means for processing personal data, in accordance with all applicable and in force data protection laws and regulations when Client is processing personal data related to data subjects who are in territories where the Client is offering goods or services, with a cost or for free, and/or is monitoring their behavior (hereinafter referred to as the “applicable laws”); and SSC International Ltd acts as the processor.

SSC International Ltd and Client are hereinafter collectively referred to as the “Parties”, and have the responsibility to respect the provisions of this DPA, having the following clauses:

 

SECTION I – GENERAL DISPOSITION

    PURPOSE AND SCOPE

  1. The controller and processor have agreed to this DPA in order to ensure compliance with the applicable laws.
  2. This DPA applies to the processing of personal data as specified in ANNEX I.
  3. Annexes I-III are an integral part of this DPA.
  4. This DPA is without prejudice to obligations to which the controller is subject by virtue of the applicable laws.

 

    INVARIABILITY OF THE CLAUSES

  1. The Parties undertake not to modify this DPA, except for adding information to the Annexes or updating information in them.
  2. This does not prevent the Parties from including the clauses laid down in this DPA in a broader contract, or from adding other clauses or additional safeguards provided that they do not directly or indirectly contradict the DPA or detract from the fundamental rights or freedoms of data subjects.

 

    INTERPRETATION

  1. The terms defined in this DPA shall have the same meaning as in the applicable laws or the Agreement.
  2. This DPA shall be read and interpreted in the light of the provisions of the applicable laws.
  3. This DPA shall not be interpreted in a way that runs counter to the rights and obligations provided for in the applicable laws or in a way that prejudices the fundamental rights or freedoms of the data subjects.

 

    HIERARCHY

Except for the conditions set in CLAUSE 2, in the event of a contradiction between this DPA and the provisions of related agreements between the Parties existing at the time when this DPA is agreed or entered into thereafter, this DPA shall prevail.

 

SECTION II – OBLIGATIONS OF THE PARTIES

    DESCRIPTION OF PROCESSING(S)

The details of the processing operations, in particular the categories of personal data and the purposes of processing for which the personal data is processed on behalf of the controller, are specified in ANNEX I.

 

    OBLIGATIONS OF THE PARTIES

      Instruction

  1. The processor shall process personal data only on documented instructions from the controller, unless required to do so by Union or Member State law to which the processor is subject. In this case, the processor shall inform the controller of that legal requirement before processing, unless the law prohibits this on important grounds of public interest. Subsequent instructions may also be given by the controller throughout the duration of the processing of personal data. These instructions shall always be documented.
  2. The controller is responsible for determining the applicable legal grounds and informing the data subjects concerned for the processing covered by the instructions. Where applicable, the controller is responsible for collecting any consent from the data subjects or the holder of parental responsibility over a child, so that the processor may lawfully process personal data on behalf of the controller.
  3. The processor shall immediately inform the controller if, in the processor’s opinion, instructions given by the controller infringe the applicable laws or the applicable Union or Member State data protection provisions. Where the controller is made aware of such infringement, the controller shall inform the processor about its decision to maintain, amend or withdraw the respective instructions. If the controller and the processor have a different interpretation whether the instructions comply with the applicable laws, the parties shall promptly discuss and find an alternative solution that complies with the applicable laws.

      Purpose limitation

The processor shall process the personal data only for the specific purpose(s) of the processing, as set out in ANNEX I, unless it receives further instructions from the controller.

      Duration of the processing of personal data

Processing by the processor shall only take place for the duration specified in ANNEX I.

      Security of processing

  1. The processor shall at least implement the technical and organizational measures specified in ANNEX II to ensure the security of the personal data. This includes protecting the data against a breach of security leading to accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access to the data (personal data breach). In assessing the appropriate level of security, the Parties shall take due account of the state of the art, the costs of implementation, the nature, scope, context and purposes of processing and the risks involved for the data subjects.
  2. The processor shall grant access to the personal data undergoing processing to members of its personnel only to the extent strictly necessary for implementing, managing and monitoring of the agreement. The processor shall ensure that persons authorized to process the personal data received have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality.

      Sensitive data

If the processing involves personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data or biometric data for the purpose of uniquely identifying a natural person, data concerning health or a person’s sex life or sexual orientation, or data relating to criminal convictions and offences (“sensitive data”), the processor shall apply specific restrictions and/or additional safeguards.

      Documentation and compliance

  1. The Parties shall be able to demonstrate compliance with this DPA.
  2. The processor shall deal promptly and adequately with inquiries from the controller about the processing of data in accordance with this DPA.
  3. The processor shall make available to the controller all information necessary to demonstrate compliance with the obligations that are set out in this DPA and stem directly from the applicable. At the controller’s request, the processor shall also permit and contribute to audits of the processing activities covered by this DPA, at reasonable intervals or if there are indications of non-compliance. In deciding on a review or an audit, the controller may take into account relevant certifications held by the processor.
  4. The controller may choose to conduct the audit by itself or mandate an independent auditor, in which case the controller will cover all cost of the audit done by the independent auditor. Audits may also include inspections at the premises or physical facilities of the processor and shall, where appropriate, be carried out with reasonable notice.
  5. The Parties shall make the information referred to in this clause 6.6, including the results of any audits, available to the competent supervisory authority/ies on request.

      Use of sub-processors

  1. GENERAL WRITTEN AUTHORISATION: The processor has the controller’s general authorization for the engagement of sub-processors from an agreed list. The processor shall specifically inform in writing the controller of any intended changes of that list through the addition or replacement of sub-processors at least 10 days in advance, thereby giving the controller sufficient time to be able to object to such changes prior to the engagement of the concerned sub-processor(s). The processor shall provide the controller with the information necessary to enable the controller to exercise the right to object. The list of sub-processors authorized by the controller at the date of concluding this DPA can be found in ANNEX III.
  2. Where the processor engages a sub-processor for carrying out specific processing activities (on behalf of the controller), it shall do so by way of a contract which imposes on the sub-processor, in substance, at least the same data protection obligations as the ones imposed on the data processor in accordance with this DPA. The processor shall ensure that the sub-processor complies with the obligations to which the processor is subject pursuant to this DPA and to the applicable laws.
  3. At the controller’s request, the processor shall provide a copy of such a sub-processor agreement and any subsequent amendments to the controller. To the extent necessary to protect business secret or other confidential information, including personal data, the processor may redact the text of the agreement prior to sharing the copy.
  4. The processor shall remain fully responsible to the controller for the performance of the sub-processor’s obligations in accordance with its contract with the processor. The processor shall notify the controller of any failure by the sub-processor to fulfil its contractual obligations.
  5. The processor shall agree a third-party beneficiary clause with the sub-processor whereby - in the event the processor has factually disappeared, ceased to exist in law or has become insolvent - the controller shall have the right to terminate the sub-processor contract and to instruct the sub-processor to erase or return the personal data.

      International transfer

  1. Any transfer of data to a third country or an international organization by the processor shall be done only on the basis of documented instructions from the controller or in order to fulfil a specific requirement under Union or Member State law to which the processor is subject and shall take place in compliance with the requirements of the applicable laws.
  2. The Parties agree that this DPA shall be complemented by the standard contractual clauses, issued by the Commission Implementing Decision (EU) 2021/914 for the transfer of personal data to third countries, that are considered to provide appropriate safeguards for the transfer of personal data by the controller, who is situated in the European Union or is subject to European Union applicable laws, to the processor, that is situated outside the European Union, when processing personal data. The standard contractual clauses are considered as incorporated into this DPA by the reference in this clause and will be applied as follows:
    1. Module 2 (Controller to Processor) tailor controller"s and processor"s obligations under the standard contractual clauses to their role and responsibilities in relation to the data processing in question;
    2. Controller shall be the “data exporter” and processor shall be the “data importer"
    3. Clause 7 (Docking clause) shall not apply;
    4. Clause 9 (Use of sub-processors), general written authorization (option 2) shall apply with at least 10 days as the time period of notification by processor;
    5. Clause 11 (Redress), the option from point (a) shall not apply;
    6. Clause 13 (Supervision), point (a) shall apply according to controller’s situation;
    7. Clause 17 (Governing law), option 1 shall apply and the standard contractual clauses will be governed by the law of Ireland;
    8. Clause 18 (Choice of forum and jurisdiction), point (b) shall apply according to the courts of Ireland;
    9. Annex I of the standard contractual clauses shall be deemed as completed with the information set out in Annex I to this DPA;
    10. Annex II of the standard contractual clauses shall be deemed as completed with the information set out in Annex II of this DPA;
    11. Annex III of the standard contractual clauses, shall be deemed as completed with the information set out in Annex III to this DPA.

In the event of a contradiction between this DPA and the standard contractual clauses, the standard contractual clauses shall prevail.

  1. The controller agrees that where the processor engages a sub-processor in accordance with clause 6.7 for carrying out specific processing activities (on behalf of the controller) and those processing activities involve a transfer of personal data within the meaning of the applicable laws, the processor and the sub-processor can ensure compliance with the applicable laws by using standard contractual clauses adopted by the competent authorities, provided the conditions for the use of those standard contractual clauses are met.

 

    ASSISTANCE OF THE CONTROLLER

  1. The processor shall promptly notify the controller of any request it has received from the data subject. It shall not respond to the request itself, unless authorized to do so by the controller.
  2. The processor shall assist the controller in fulfilling its obligations to respond to data subjects’ requests to exercise their rights, taking into account the nature of the processing. In fulfilling its obligations in accordance with (a) and (b), the processor shall comply with the controller’s instructions.
  3. In addition to the processor’s obligation to assist the controller pursuant to CLAUSE 7(b), the processor shall furthermore assist the controller in ensuring compliance with the following obligations, taking into account the nature of the data processing and the information available to the processor:
  1. the obligation to carry out an assessment of the impact of the envisaged processing operations on the protection of personal data (a ‘data protection impact assessment’) where a type of processing is likely to result in a high risk to the rights and freedoms of natural persons;
  2. the obligation to consult the competent supervisory authority/ies prior to processing where a data protection impact assessment indicates that the processing would result in a high risk in the absence of measures taken by the controller to mitigate the risk;
  3. the obligation to ensure that personal data is accurate and up to date, by informing the controller without delay if the processor becomes aware that the personal data it is processing is inaccurate or has become outdated;
  4. the obligations for personal data security foreseen in the applicable laws.
  1. The Parties shall set out in ANNEX II the appropriate technical and organizational measures by which the processor is required to assist the controller in the application of this CLAUSE 7 as well as the scope and the extent of the assistance required.

 

    NOTIFICATION OF PERSONAL DATA BREACH

In the event of a personal data breach, the processor shall cooperate with and assist the controller for the controller to comply with its obligations under the applicable laws, where applicable, taking into account the nature of processing and the information available to the processor

      Data breach concerning data processed by the controller

In the event of a personal data breach concerning data processed by the controller, the processor shall assist the controller:

  1. in notifying the personal data breach to the competent supervisory authority/ies, without undue delay after the controller has become aware of it, where relevant (unless the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons);
  2. in obtaining the following information which, pursuant to the applicable laws, shall be stated in the controller’s notification, and must at least include:
  1. the nature of the personal data including where possible, the categories and approximate number of data subjects concerned and the categories and approximate number of personal data records concerned;
  2. the likely consequences of the personal data breach;
  3. the measures taken or proposed to be taken by the controller to address the personal data breach, including, where appropriate, measures to mitigate its possible adverse effects.

Where, and insofar as, it is not possible to provide all this information at the same time, the initial notification shall contain the information then available and further information shall, as it becomes available, subsequently be provided without undue delay.

  1. In complying, pursuant to the applicable laws, with the obligation to communicate without undue delay the personal data breach to the data subject, when the personal data breach is likely to result in a high risk to the rights and freedoms of natural persons.

      Data breach concerning data processed by the processor

In the event of a personal data breach concerning data processed by the processor, the processor shall notify the controller without undue delay after the processor has become aware of the breach. Such notification shall contain, at least:

  1. a description of the nature of the breach (including, where possible, the categories and approximate number of data subjects and data records concerned);
  2. the details of a contact point where more information concerning the personal data breach can be obtained;
  3. its likely consequences and the measures taken or proposed to be taken to address the breach, including to mitigate its possible adverse effects.

Where, and insofar as, it is not possible to provide all this information at the same time, the initial notification shall contain the information then available and further information shall, as it becomes available, subsequently be provided without undue delay.

 

SECTION III – FINAL PROVISION

    NON-COMPLIANCE WITH THE DPA AND TERMINATION

  1. Without prejudice to any provisions of the applicable laws, in the event that the processor is in breach of its obligations under this DPA, the controller may instruct the processor to suspend the processing of personal data until the latter complies with this DPA or the agreement is terminated. The processor shall promptly inform the controller in case it is unable to comply with this DPA, for whatever reason.
  2. The controller shall be entitled to terminate the agreement insofar as it concerns processing of personal data in accordance with this DPA if:
  1. the processing of personal data by the processor has been suspended by the controller pursuant to point (a) and if compliance with this DPA is not restored within a reasonable time and in any event within one month following suspension;
  2. the processor is in substantial or persistent breach of this DPA or its obligations under the applicable laws;
  3. the processor fails to comply with a binding decision of a competent court or the competent supervisory authority/ies regarding its obligations pursuant to this DPA or to the applicable laws.
  1. Where the controller insists on compliance with the instructions, after having informed the controller that its instructions infringe applicable legal requirements and the controller and the processor haven’t identified a solution compliant with the applicable laws, as the processor is arguing in writing, in accordance with clause 6.1 (c), the processor shall be entitled to terminate the agreement insofar as it concerns processing of personal data under this DPA.
  2. Following termination of the agreement, the processor shall, at the choice of the controller, delete all personal data processed on behalf of the controller and certify to the controller that it has done so, or return all the personal data to the controller and delete existing copies unless Union or Member State law requires storage of the personal data. Until the data is deleted or returned, the processor shall continue to ensure compliance with this DPA.

 

    GOVERNING LAW and choice of jurisdiction

  1. The Parties agree to submit themselves to the jurisdiction of and cooperate with the competent supervisory authority aimed at ensuring compliance with this DPA. The supervisory authority responsible with the compliance of the applicable laws is declared in ANNEX I.
  2. The laws of the country or territory provided for in the Agreement govern this DPA. The parties agree that any dispute or claim arising with the terms or performance of this DPA, including disputes concerning its existence, validity or termination or the consequences of its annulment, shall be within the jurisdiction of the courts specified in the Agreement.

 

ANNEX I

Processing description

The Parties designate the following contact point for matters relating to the processing of personal data under this DPA:

  • For controller, the contact details used for the user account
  • For processor, the contact details of the Data Protection Officer: privacy@ssc-digital.com

The Parties agree that the processing of personal data shall be carried out in accordance with the following applicable limitations:

  • Object of the processing: provision of the services provided in the Agreement between the Parties
  • Nature of processing: collection, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, restriction, erasure
  • Depending on the subscription service, personal data is processed for the following purposes:
  1. Smart Data: market research and custom audience building
  2. Smart Link: custom audience building and messaging
  3. Smart Signal: market research and custom audience building
  4. Smart Reach Market research and custom audience building, e-mailing and messaging, monitoring campaigns and data analytics.

  • Duration of the processing: throughout the performance of the Agreement between the Parties.
  • Categories of personal data processed: First name, last name, role, employer/represented entity, contact data (email address), LinkedIn profile, city, country, education, email statistics.
  • Categories of data subjects whose personal data is processed: Client’s data subjects.

The Parties agree to submit themselves to the jurisdiction of the following competent supervisory authority aimed to ensuring compliance with the applicable data protection laws:

Data Protection Commission

21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland, website www.dataprotection.ie/en.

 

ANNEX II

Technical and organisational measures including technical and organisational measures to ensure the Data security

Description of the technical and organizational security measures implemented by the processor (including any relevant certifications) to ensure an appropriate level of security, taking into account the nature, scope, context and purpose of the processing, as well as the risks for the rights and freedoms of natural persons:

    1. Measures for encryption of personal data
    2. Measures for ensuring ongoing confidentiality, integrity, availability and resilience of processing systems and services
    3. Measures for ensuring the ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident
    4. Processes for regularly testing, assessing and evaluating the effectiveness of technical and organizational measures in order to ensure the security of the processing
    5. Measures for user identification and authorization
    6. Measures for the protection of data during transmission
    7. Measures for the protection of data during storage
    8. Measures for ensuring physical security of locations at which personal data are processed
    9. Measures for ensuring events logging
    10. Measures for ensuring system configuration, including default configuration
    11. Measures for internal IT and IT security governance and management
    12. Measures for certification/assurance of processes and products
    13. Measures for ensuring data minimization
    14. Measures for ensuring data quality
    15. Measures for ensuring limited data retention
    16. Measures for ensuring accountability
    17. Measures for allowing data portability
    18. Measures for ensuring erasure

 

ANNEX III

Authorized sub-PROCESSORS 

The following entities, to the extent that they are involved in the processing of personal data, are authorized to carry out processing activities as sub-processors in relation to the personal data processing that is subject to this DPA:

    HeyReach Inc

Address: Wilmington, USA

DPO: contact@heyreach.io

Description of processing: collect and otherwise process information from LinkedIn profiles and messages via the app.

    REPLYAPPC INC

Address: 5542 Monterey Rd, #150 San Jose, CA 95138, USA

DPO: dpo@reply.io

Description of processing: contact users about offerings that may interest them.

 

    RocketReach LLC

Address: 144 N 7th St, PO #421 Brooklyn, NY 11211, US

DPO: privacy@rocketreach.co

Description of processing: identify prospective sales opportunities, identify candidates for recruitment purposes, and research existing customers and prospects, in each case, only in a manner that relates to an individual’s profession, business, or employment.

 

    Trigify.io

Address: 39 Plas St Pol De Leon, Cardiff

DPO: customersupport@trigify.io

Description of processing: identify key leads through post interactions, use of smart filters to segment prospects, enrich profiles with contact details, and gain insights like funding rounds, product launches, or hiring activity.

 

    Ocean.io

Address: Strandgade 4, 3. 1401 Copenhagen K, Denmark

DPO: privacy@ocean.io

Description of processing: replicate existing customers with AI-driven Lookalike Search.

 

  1. LinkedIn Corporation “LinkedIn Sales Navigator”

Address: 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA

DPO: DPO@linkedin.com

Description of processing: Unlock high-quality conversations with the people that matter, at scale.

 

    Prospeo.io

Adress: Toronto, Ontario, Canada

DPO: contact@prospeo.io

Description of processing: email validation.

 

    TheBoomerang

Address: Chitlangia, LLC, Next to Anil Automobiles, Dilwara Byepass, Nasirabad, Rajasthan 305601

DPO: friends@theboomerang.co

Description of processing: leads scraping from company followers and people followers.

 

    521  Products Pty Ltd (Smartlead)

Address: 18 Tallow Place, GLENWOOD NSW 2768 AU

DPO: vaibhav@five2one.com.au

Description of processing: email outreach and statistics.

 

    Foo Monk, LLC (“Instantly”) 

Address: 30 N. Gould St., Ste. R, Sheridan, Wyoming, 82801, United States

DPO: privacy@instantly.ai

Description of processing: email outreach and statistics.

 

    GBD Software as a Service Private limited company (“Million Verifier”)

Address: Szikra Tanya 93, Lakitelek, 6065, Hungary

DPO: support@millionverifier.com

Description of processing: email verification.

 

    SimilarWeb

Address: Similarweb Ltd. 121 Menachem Begin Road, Tel Aviv, 6701203, Israel

DPO: legal@similarweb.com.

Description of processing: Website traffic checker.

 

    Crunchbase Inc.

Address: 410 Townsend St, San Francisco, California 94107, US

DPO:policy@crunchbase.com 

Description of processing: Company profile and funding.

 

    Lochside Software, Inc. “Storeleads”

Address: Victoria, BC, Canada.

DPO: support@storeleads.app

Description of processing: data enrichment.

 

    BuiltWith® Pty Ltd

Address: Level 35, One International Towers, 100 Barangaroo Avenue, Sydney NSW 2000, Australia

DPO: support@builtwith.com

Description of processing: data enrichment.

 

    GetEmails, LLC d/b/a R! B2B

Address: GetEmails, LLC dba Retention.com / 1401 Lavaca Street / Unit #298 / Austin, TX 78701

DPO:  support@rb2b.com

Description of processing: Identify US visitors on website.

 

    Extrovert

Address: Wilmington Delaware (HQ)

DPO: support@goextrovert.com

Description of processing: building social relationships at scale.

 

    Apify Technologies s.r.o.

Address: Vodičkova 704/36, 110 00 Prague 1, Czech Republic

DPO: privacy@apify.com

Description of processing: build reliable web scrapers.

 

    CaptainData

Address: 41-43 Quai de Malakoff, 44000, Nantes

DPO: gdpr@captaindata.co

Description of processing: data enrichment.